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Privacy Policy

THIS PRIVACY POLICY GOVERNS THE PRIVACY, USAGE AND COLLECTION INFORMATION BY FLOWERSOFTHEFOREST.COM.AU.

flowersoftheforest.com.au is owned and operated by Flowers of the Forest Pty Ltd (ABN 80 647 398 829). When we say “you, your” etc, we mean the person using our site, and all other customers. When we say “our, we, us” etc, we mean Flowers of the Forest Pty Ltd.

Personal Information

Protecting the privacy of our customers is important to us. The personal information collected by us is used to identify orders, deliveries and payment details. We store your personal information in our online database. All reasonable steps are taken to ensure your personal information is protected from misuse, loss, unauthorised access, modification or disclosure.

Payment Information

To ensure protection of your credit card details, credit card payments are processed using our secure, third party payment gateway services run by

Stripe https://stripe.com/au  and also by Square https://squareup.com/au/en  both use software that has been developed using industry standard security best practices. All payments online are processed directly through the STRIPE payment gateway. All payments made over the phone are processed directly through the SQUARE payment gateway. For security purposes Flowers of the Forest does not store this information.

Other Information

We may also collect information from you that is not considered personal as it does not identify you personally, such as; – shopping preferences and shopping history, – information you provide via customer service in relation to products and services, – responses you may provide as part of a survey, – device identification information when you use a computer, mobile phone, tablet or other device to use our website.  We may use cookies when you access our website. This allows us to recognise your browser and track the web pages you have visited. You can switch off cookies by adjusting the settings on your web browser.

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